simple concepts like moving people through lines, centralized floor plans, product display interaction and self service check-out can easily be overlooked. this spatial oversight is key to lost opportunity, customer attrition or a decrease in customer loyalty.
immerse customers senses through tactile, dynamic and interactive spaces converting a visit into a brand engagement opportunity.
dimitri’s ontological methodology ensures a that a human-centered approach is in front of systems and processes.
reimagine a customer’s journey by leveraging dimitri’s deep expertise in human behavior, process engineering and automation technologies.
simplify the customer’s spatial journey.
engage customers through the senses.
convert a visit into a sales or learning opportunity.
increase customer loyalty.
dimitri designed the first k-8 charter school in the united states with a windfarm (5 wind turbines), ergonomic seating and 1:1 student to device curriculum.