1. confirm the outlet you’re plugging into has power
2. confirm a steady 3 second red light on plug head once plugged into power source

if these steps did not resolve your issue, please fill out the form below…

1. confirm the ratvac is plugged into a live 120v power source
2. confirm vacuum is plugged into the ratvac
3. confirm vacuum power switch is set to the “on” position

if these steps did not resolve your issue, please fill out the form below…

1. remove vacuum hose from ratvac vacuum port
2. look inside the ratvac vacuum port and clear any debris, obstructions to the sensor window on the right

if these steps did not resolve your issue, please fill out the form below…

1. remove vacuum hose from ratvac vacuum port
2. look inso the ratvac vacuum port and clear any debris, obstructions to the sensor window on the right
3. make sure the timer dial on the ratvac plug head is set to “4s”

if these steps did not resolve your issue, please fill out the form below…

1. fill out the form below…

1. make sure the light is plugged into a 120v power source and not the ratvac plug head
2. make sure the light power switch is set to the “on” position”

if these steps did not resolve your issue, please fill out the form below…